SERVPRO of Baytown / Channelview Employee Photos

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Susan Meacham

Susan Meacham is the Owner/CEO of SERVPRO of Baytown/ Channelview. She is passionate about making sure each and every client is satisfied with our services. 

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Allison Bancroft

Allison Bancroft is the Job File Manager for SERVPRO of Baytown/Channelview. She effectively communicates with customers, office workers, production team and insurance personnel. Allison is a mover and shaker at SERVPRO! In addition to overseeing and ensuring the accuracy of all job files, she creates daily crew schedules. Allison’s service allows us to efficiently serve our customers and provide an orderly work schedule for our employees.

a woman in a white shirt with leaves on it

Amanda Wilson

Amanda is the Accounting manager for SERVPRO of Baytown/Channelview. Her customer service is impeccable with the clients. Bills are easy to read and timely taking the confusion out of working through an insurance company for payments.

a man in a black shirt standing in front of a green SERVPRO truck

Mel Hernandez

Mel Hernandez serves as the Training Manager for SERVPRO of Baytown/Channelview. He develops, oversees and provides training for all production team members. In addition, he assists the administration and marketing department with their specialized training. Mel not only provides training for various departments, but he monitors the effectiveness of the company trainings as well. Furthermore, he conducts quality assurance tests to ensure the training standards are being fully executed in the field. Mel’s strong organization skills and knowledge allow us to accurately and efficiently provide the best service for all customers.

a woman in a blue shirt in front of a green truck

Jean Foty

Jean Foty is our Business Development Executive for SERVPRO of Baytown/Channelview. She has been in the industry for the past 18 years and is passionate about taking care of her customers during a fire, water or natural disaster crisis. Jean is available 24/7 for all her commercial and residential clients. Her knowledge and expertise is highly respected through her sales and marketing efforts. Jean is constantly helping us reach more people by continuously building long lasting relationships within our industry.

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Jon Gregoire

Jon Gregoire is our Mold Production Manager for SERVPRO of Baytown/Channelview. He manages the production team and jobs to assure they are efficient and meet SERVPRO standards. In addition to coordinating jobs for team members, Jon supervises production and monitors all jobs from beginning to end. Furthermore, he provides and communicates clear and accurate pretesting, scoping of services and job estimates. Lastly, he builds long lasting relationships with commercial, insurance and residential clients. Jon’s supervising and outreach allows us to perform excellent service and reach more people.