What our Customers say...

Why SERVPRO Testimonials

We were very pleased with their services and they were very professional. Julian was a very pleasant person and knowledgeable to speak to.

This company does it all and did it all for me. From removing mold to getting rid of water damage and even fire damage. No job too big or small for SERVPRO. And every customer is important.

I have found SERVPRO to be a very reputable organization. They delivered on the promises they gave us and we could not be any more satisfied with their customer service. Thank you SERVPRO.

This review is for Kevin Wilkes and Oscar. I strongly recommend this company and also thank you Kevin and Oscar for your honesty and help you guys are amazing thank you.

Felton is awesome. Very informative and professional, makes you feel like he is part of the family. The pack and go girls were great and friendly. The two guys who packed my stuff on the truck were very good and packed things well. I would definitely recommend to anyone if you ever need assistance with damages to your house. The folks are awesome.

Sam and Xavier were very professional. They answered all of my questions and explained everything that they were doing beforehand.

Mecedes, Rashad and the fire team were very detailed. They explained everything they were going to do. I would recommend their service anytime.

Sam and Andrew were extremely professional and polite young men who did a thorough job in accessing the situation and mediating my sewer damage by cleaning & disinfecting all areas. They were very considerate and wore their masks the whole time. They also cleaned up all debris from all sheetrock /carpet removal.

They originally estimated that it would take around 2.5 days to do the work they needed to do at my house. Rashad Kennedy came with a crew and will be getting it done in only a day and a half.

SERVPRO came in to inspect my home today and the customer service experience was awesome. Rashad Kennedy's professionalism was great and he was very knowledgeable about the industry. I highly recommend SERVPRO of Baytown/Channelview.

If you are looking for a company that is honest, fair, and delivers on what they promise than I would use SERVPRO of Baytown.

You can trust the staff to be informative, trustworthy and compassionate. I would recommend them to anyone, Great job SERVPRO!

I have never met such well-informed technicians. Any questions I had they answered them thoroughly. The process went smoothly because I understood what was going on every step of the way!

I have had great restoration work done before but what made SERVPRO stand out was the fantastic customer service! Everyone from the technicians to the administrators were kind, friendly and compassionate. I will use them again!

Unfortunately, my fireplace caused an awful fire throughout my home. After the fire was out, I gave SERVPRO a call and they were at my house within 30 minutes. They thoroughly discussed the restoration process and informed me on the next steps to take.

This company will forever have my service! I am single mother who doesn’t know much about repairing anything. When my pipe burst In the middle of the night, I went into a severe panic and immediately called the first restoration company I found on google. Thank God it was SERVPRO! They came right in and stopped the pipe from leaking. Additionally, they assured the house was safe for me and my kids to stay in until further remediation the next day.

SERVPRO did a phenomenal job on my house. I was in complete shambles when my house flooded, and they arrived almost immediately extracting the water. So many of my valuables were saved because of how prompt and caring the technicians were. Thank you SERVPRO!